Housing Compliance Specialist

2 weeks ago

Omaha, Nebraska, United States Omaha Housing Authority Full time
Job Title: Housing Compliance Specialist

We are seeking a highly skilled and detail-oriented Housing Compliance Specialist to join our team at the Omaha Housing Authority. As a key member of our property management team, you will be responsible for ensuring compliance with HUD and NIFA regulations, as well as OHA policies and procedures.

Key Responsibilities:
  • Schedule and conduct interim and annual case reviews to determine client eligibility, using proper interviewing and investigating techniques to obtain accurate information and verifications.
  • Ensure 100% completion of annual re-certifications on time, following established procedures for scheduling appointments, tracking progress, processing verifications, and inputting files.
  • Complete annual reviews for all residents in compliance with HUD regulations and OHA policies and procedures.
  • Ensure 100% completion of interim re-certifications by the end of the month following the reported change notification, following established procedures for scheduling appointments, tracking progress, processing verifications, and inputting files.
  • Complete interim reviews for all residents in compliance with HUD regulations and OHA policies and procedures, ensuring no adverse effects to property account receivables.
  • Comply with monthly and annual reporting requirements of MHEG & NIFA.
  • Maintain daily production workflow report.
  • Assist residents with the completion of paperwork as necessary, explaining policies, procedures, and required forms to ensure understanding.
  • Minimize the occurrence of repeated items noted by QC on Re-Audit sheet.
  • Promote harmonious relationships between residents and staff, being firm but fair in carrying out management/maintenance responsibilities.
  • Clearly understand all aspects of OHA policies and procedures, effectively communicating them to residents and staff.
  • Provide overall leadership to establish constructive working relationships between residents, OHA staff, and community agencies.
  • Compile data, review statistical information, and prepare various reports.
  • Review files in preparation for audits and assist in gathering all needed documentation.
  • Provide back-up coverage for the property management office as needed.
  • Daily contact with residents and resident organizations, frequent contact with OHA executive staff, including the compliance department, periodic contact by telephone, correspondence, and in person with advocacy groups, welfare, social service, and community agencies, area businesses, churches, and school staff.
Requirements:
  • High school diploma/GED or equivalent required, Associates degree in Business Administration, Human Services, or a related field preferred.
  • A minimum of two years' experience in customer service, business administration, or a combination of experience and training.
  • Must have computer skills and proficiency using Microsoft Office products.
  • Must demonstrate a strong ability to identify, analyze, and solve problems.
  • Must demonstrate strong communication skills, display ingenuity in anticipating and meeting unexpected situations.
  • Must maintain OHA's philosophy and image with residents and when representing the organization in the community.
  • Must possess and maintain a valid motor vehicle license and have a good driving record.
  • Must be insurable under the OHA Auto Insurance policy, have reliable transportation to OHA property sites throughout the work day.
  • Ability to establish and maintain effective working relationships with co-workers, consultants, contractors, HUD, local, state, federal officials, ability to communicate with people from a broad range of socio-economic backgrounds.
  • Property Management Rent Calc Certification, Eligibility Certification, and any other classes required, incumbents are required to obtain Property Management Rent Calculation and Eligibility Certifications within the first 18 months of employment.
Working Conditions:
  • Work is performed in an office setting amid normal conditions of dust, odors, fumes, and noises, and involves considerable public contact. Significant exposure to weather conditions, (heat, cold, rain, and snow) when inspecting or touring the OHA properties.
Abilities:
  • Ability to sit, stand, and walk up to 100% of the time, and reach stoop, squat, push, pull, and type up to 25% of the time. Ability to move objects weighing up to ten (10) pounds up to 33% of the time.
  • The noise level in the work environment is usually moderate. Requires the ability to move throughout OHA property sites.
Equipment Operation:
  • Computer
  • Telephone
  • Copier
  • Calculator
  • Facsimile Machine

Omaha Housing Authority is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, or expression, or any other characteristics protected by federal, state, or local laws. Omaha Housing Authority is actively seeking diverse candidates and affirming of all identities.

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