Strategic Account Manager

2 months ago

Lansing, Michigan, United States Limbach Facility Services Full time
About the Role

This is a unique opportunity to join Limbach Facility Services as a Strategic Account Manager, where you will be responsible for managing work for a specific group of building owner accounts in accordance with annual operating and growth objectives.

Key Responsibilities
  • Manage small teams of technical field personnel prepared to respond quickly to pressing "on demand" emergency needs, scheduled repairs, replacements and/or planned projects with professionalism and efficiency.
  • Plan and manage work with a unique understanding of the customer's ongoing operations in mind resulting in minimal disruption to the customer's business objectives.
  • Partners with the service coordinator and/or field operations staff to plan out daily and weekly manpower needs to support the customers.
  • Understand the company's capabilities and actively collaborates across the branch to ensure a seamless customer experience and capture additional wallet share through the deployment of personnel and/or staff needed to propose the branch's full suite of sales offerings.
  • Collaborates with Account Executives, Account Managers, Sales Representatives, Special Projects Managers, Areas Service Managers and major project operations teams to ensure client needs are met.
  • Promptly reviews work on site, performs material, labor and equipment take-offs, writes bid scope proposals and submits for acceptance and approval.
  • Prepares project booking documents allowing for efficient cost management.
  • Manages costs by promptly expediting materials, equipment, and parts in a timely and cost-effective manner.
  • Ensures all work is billed promptly upon completion or per the terms of appropriate contract documents.
  • Monitors payment of customer invoices and follows up on all receivables over 60 days past due.
  • Participates in strategic account planning exercises to increase recurring revenue from captive accounts.
  • Trains and develops new SPD management and field supervisory personnel as required.
Requirements
  • 5+ years of hands-on, industry-specific experience.
  • Demonstrated ability to engage in effective collaboration and communication (both written and verbal).
  • Strong computer skills, including proficiency with Microsoft Office (Excel in particular) or equivalent Google Applications.
  • Capacity to leverage interpersonal skills to develop and enhance business relationships.
  • Ability to travel locally up to 50% of the time.
Preferred Qualifications
  • Bachelor's Degree or Previous experience in technical skilled trades execution, most notably hydronic and plumbing system installation, service or maintenance.
  • Demonstration of both sales and operational experience.
  • Self Starter who is looking to solve problems and create solutions directly with customer.
  • Familiarity with back of house facilities maintenance staff personnel and operations.
Conduct Standards
  • Maintains appropriate Company confidentiality at all times.
  • Protects the assets of the Company and ethically upholds the Code of Conduct & Ethics in all situations.
  • Cultivates and promotes the "Hearts & Minds" safety culture.
  • Consistently exemplifies the Core Values of the Company (we CARE, we act with INTEGRITY, we are INNOVATIVE, and we are ACCOUNTABLE).

  • Strategic Account Manager

    2 months ago

    Lansing, Michigan, United States Limbach Facility Services Full time

    About the RoleWe are seeking a highly skilled and experienced Strategic Account Manager to join our team at Limbach Facility Services. As a key member of our sales and operations team, you will be responsible for managing and growing our relationships with key clients, identifying new business opportunities, and driving revenue growth.Key...

  • Strategic Accounts Director

    3 weeks ago

    Lansing, Michigan, United States Evolent Health Full time

    About Evolent HealthEvolent Health is a healthcare company that partners with health plans and providers to achieve better outcomes for people with complex and costly health conditions.Job SummaryWe are seeking an Associate Director, Strategic Accounts to join our team. This role will be responsible for supporting an assigned book of business strategically...

  • Strategic Enterprise Account Executive

    3 weeks ago

    Lansing, Michigan, United States PagerDuty Full time

    About the RolePagerDuty is seeking a seasoned sales professional to join our team as a Strategic Enterprise Account Executive. In this role, you will be responsible for driving new business and expanding existing relationships with key strategic accounts.Key ResponsibilitiesDevelop and execute account plans to expand existing relationships and acquire new...

  • Strategic Client Solutions Manager

    2 weeks ago

    Lansing, Michigan, United States American Express Global Business Travel Full time

    Job Summary: We are seeking a highly skilled Strategic Client Solutions Manager to join our team at American Express Global Business Travel. As a key member of our Client Solutions team, you will be responsible for managing a portfolio of high-value clients, delivering exceptional account management services, and driving business growth.Key...

  • Strategic Portfolio Manager

    2 weeks ago

    Lansing, Michigan, United States Michigan State University Full time

    About the Enterprise Project Management OfficeThe Enterprise Project Management Office (EPMO) at Michigan State University plays a crucial role in managing projects and portfolios, leveraging industry best practices to align with the university's objectives. As part of the Office of the Executive Vice President for Business and Finance, the EPMO is...

  • Benefits Account Manager

    1 month ago

    Lansing, Michigan, United States National Financial Partners Full time

    About the RoleWe are seeking a highly skilled and experienced Benefits Account Manager to join our team at National Financial Partners. As a key member of our organization, you will be responsible for delivering exceptional client service and driving business growth through strategic relationships and innovative solutions.Key ResponsibilitiesDevelop and...

  • Senior Strategic Sourcing Manager

    1 month ago

    Lansing, Michigan, United States Teradata Full time

    About the RoleWe are seeking a highly skilled Senior Strategic Sourcing Manager to join our team at Teradata. As a key member of our global procurement organization, you will be responsible for developing and executing enterprise-wide sourcing strategies that deliver value and create measurable impact on our success.Key ResponsibilitiesLead complex sourcing...

  • Strategic Support Associate

    2 weeks ago

    Lansing, Michigan, United States Jackson National Life Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Strategic Support Associate to join our team at Jackson National Life. As a key member of our Strategic Support Program, you will play a critical role in providing on-demand staffing to various departments and teams within our organization.Key Responsibilities Perform office support duties and...

  • Strategic Management Faculty Position

    3 weeks ago

    East Lansing, Michigan, United States Michigan State University Full time

    Job OpportunityThe Department of Management at Michigan State University is seeking to add up to two fixed-term faculty members specializing in strategic management. The successful candidates will be responsible for teaching undergraduate courses in strategic management, as well as potentially teaching topics beyond strategic management or graduate courses....

  • Strategic Support Professional

    3 weeks ago

    Lansing, Michigan, United States Jackson National Life Full time

    Job Title: Strategic Support AssociateAt Jackson National Life, we're committed to creating a talent pipeline that provides on-demand staffing to various departments and teams within our organization. As a Strategic Support Associate, you'll play a critical role in performing daily business support functions that directly impact customer satisfaction.Key...

  • Strategic Project Coordinator

    2 weeks ago

    Lansing, Michigan, United States Michigan State University(MSU) Full time

    Project Manager Role OverviewThe Michigan State University (MSU) Enterprise Project Management Office (EPMO) is seeking a skilled Project Manager to oversee high-priority, strategic, and complex projects that align with the university's mission and strategic goals. This role is essential in ensuring operational efficiency and project success through...

  • Assistant Professor of Strategic Management

    3 weeks ago

    East Lansing, Michigan, United States Michigan State University Full time

    Job OpportunityWe are seeking a highly qualified individual to join our faculty as an Assistant or Associate Professor of Strategic Management in the Department of Management at Michigan State University.The successful candidate will be expected to contribute to the department's research and teaching mission, with a focus on strategic management,...

  • Psychiatry Account Manager

    3 weeks ago

    Lansing, Michigan, United States Lundbeck Full time

    About the RoleLundbeck is seeking a highly motivated and results-driven Psychiatry Account Manager to join our team. As a key member of our sales force, you will be responsible for promoting our psychiatry portfolio and executing sales and marketing strategies to drive sales performance.Key ResponsibilitiesDevelop and execute comprehensive account plans to...

  • Territory Account Manager

    2 weeks ago

    Lansing, Michigan, United States CommScope Inc. Full time

    In today's fast-paced business environment, it's essential to have a deep understanding of the industries we serve.At CommScope, we're on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit...

  • Strategic Higher Education Innovation Manager

    1 month ago

    Lansing, Michigan, United States Michigan College Access Network Full time

    Job Title: Strategic Higher Education Innovation ManagerMichigan College Access Network (MCAN) is seeking a highly motivated and detail-oriented Strategic Higher Education Innovation Manager to join our team. As a key member of our Higher Education Innovation department, you will play a critical role in strengthening higher education systems and college...

  • Machine Vision Sales Account Manager

    3 weeks ago

    Lansing, Michigan, United States Zebra Technologies Full time

    Remote Opportunity: YesAbout the Role:We are a community of innovators at Zebra Technologies, working together to create new ways of working that make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customers' and partners' needs and solve their challenges.We're looking for an experienced Senior Sales...

  • Strategic Support Associate

    1 month ago

    Lansing, Michigan, United States Jackson Full time

    Job SummaryJackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on-demand staffing to various departments and teams within our organization. As a Strategic Support Associate, you'll play a critical role in delivering exceptional customer service and supporting business operations.Key ResponsibilitiesProvide business...

  • Strategic Performance Analyst

    7 days ago

    Lansing, Michigan, United States Ally Full time

    Job SummaryWe are seeking a skilled Senior Strategy Analyst to join our team at Ally Financial. As a key member of our Strategy & Analytics department, you will be responsible for developing and implementing strategic plans to optimize portfolio results.Key ResponsibilitiesProvide analytical and data support in the design and review of strategy tests and...

  • EPMO Program Manager

    2 weeks ago

    Lansing, Michigan, United States Pan Asia Resources Full time

    Job Summary:We are seeking an experienced EPMO Program Manager to lead our strategic initiatives. The ideal candidate will have a strong background in project management and a proven track record of delivering results in a fast-paced environment.Key Responsibilities:* Lead multiple projects simultaneously, ensuring timely completion and high-quality...

  • Strategic Director of K-12 Partnerships

    1 week ago

    Lansing, Michigan, United States The College Board Full time

    About the OpportunityAs a Director of K-12, you will play a critical role in managing relationships with key stakeholders at schools and districts within an assigned territory. Your ability to build deep and meaningful relationships within this community will be essential in driving the region's and the division's ability to meet goals related to College...