Strategic Operations Lead
6 days ago
About the Role
In this leadership position, you'll help drive the 0-1 development of new business initiatives and products at DoorDash. You'll set strategy for investments, dive deep into data to track and drive results, and work with a cross-functional team to take ideas from concept to execution. Your responsibilities will include:
- Developing and executing our strategy for new initiatives - finding ways to improve business operations, drive growth, and improve quality while also identifying opportunities to reinvest cost savings
- Setting and owning business metrics and developing plans to improve performance
- Owning day-to-day execution on initiatives that enable us to achieve our vision and goals
- Working cross-functionally with our Product, Engineering, Finance, and Analytics teams to improve profitability, enable growth, and influence the progression of our business
You're excited about this opportunity because you will...
- Strategize: You will develop the strategy to best serve our customers through a period of growth and expansion
- Own: Be directly responsible for our cost and quality metrics across a subset of our product offerings and develop plans to improve performance
- Influence: Work cross-functionally with our teams to improve our profitability, enable growth, and influence the progression of our business
- Implement: Lead the setup, execution, and go-to-market of new product and operational initiatives to improve our fulfillment capabilities
We're excited about you because...
- You have 5+ years of experience and have succeeded in high-growth teams (whether in tech, operations, strategy, consulting, banking, or a related field)
- You want to make a meaningful impact every day and can thrive in fast-paced environments
- You have a talent for managing complex projects, driving high-level goals into measurable plans, and implementing processes at the lowest level of detail
- You enjoy thinking about problems from a fundamental approach, translating strategic vision into measurable success metrics and applicable plans
- You seek exposure to different types of problems and want to try your hand at different aspects of the business
- You back your decisions up with data and are comfortable working with data tools such as SQL and Excel
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