Senior Account Sales Representative
3 days ago
Spectrum is seeking a highly motivated and results-driven Senior Account Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.
Key Responsibilities- Actively support all efforts to simplify and enhance the customer experience
- Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
- Solicit residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
- Generate incremental revenue from existing customers by adding new/additional services
- Respond to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
- Maintain a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
- Attend and actively contribute to sales meetings and training programs
- Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders, and sales reporting
- Collect and account for funds and provide receipts according to Company policies and guidelines
- Knowledge of cold call sales skills, persuasion, and clear communication skills
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
- Ability to work outside for extended periods in any season and/or during inclement weather
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
- Valid driver's license with a satisfactory driving record within Company required standards
- Preferred Skills/Abilities and Knowledge
- Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
- Knowledge of cable or telecommunications services
- Experience with consumer education of products and services
- Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred, but not required
- Bilingual language preferred (Hawaiian/Tagalog)
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