Senior Account Sales Representative

3 days ago


Mililani Town, Hawaii, United States Spectrum Full time
Job Summary

Spectrum is seeking a highly motivated and results-driven Senior Account Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events, and by building strong relationships with property managers.

Key Responsibilities
  • Actively support all efforts to simplify and enhance the customer experience
  • Meet established objectives relative to monthly sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
  • Solicit residential customers through door-to-door solicitation, lobby events, and by building/maintaining strong relationships with property management
  • Generate incremental revenue from existing customers by adding new/additional services
  • Respond to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
  • Maintain a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
  • Attend and actively contribute to sales meetings and training programs
  • Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders, and sales reporting
  • Collect and account for funds and provide receipts according to Company policies and guidelines
Requirements
  • Knowledge of cold call sales skills, persuasion, and clear communication skills
  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Valid driver's license with a satisfactory driving record within Company required standards
Preferred Qualifications
  • Preferred Skills/Abilities and Knowledge
  • Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
  • Knowledge of cable or telecommunications services
  • Experience with consumer education of products and services
  • Success in a previous sales position, prospecting, or cold calling; direct sales experience is preferred, but not required
  • Bilingual language preferred (Hawaiian/Tagalog)


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