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Casino Sales Representative
2 months ago
We are seeking a highly motivated and results-driven Sales and Guest Services Representative to join our team at Hollywood Casino at Charles Town Races. As a key member of our sales team, you will be responsible for providing exceptional customer service and promoting our casino's offerings to guests.
Key Responsibilities- Provide personalized service to guests, ensuring their needs are met and exceeded.
- Develop and maintain relationships with guests, identifying their preferences and interests to tailor our services accordingly.
- Stay up-to-date on casino promotions, events, and offerings to effectively promote them to guests.
- Collaborate with other departments to ensure seamless guest experiences.
- Meet or exceed sales targets and guest satisfaction goals.
- Associate's degree or equivalent experience in sales, marketing, or a related field.
- Minimum of 2 years of experience in sales or customer service, preferably in a hospitality or gaming environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests, colleagues, and management.
- Ability to work in a fast-paced environment, with a focus on providing exceptional customer service.
- Knowledge of casino operations, including gaming, hospitality, and marketing.
As a Sales and Guest Services Representative at Hollywood Casino at Charles Town Races, you will have the opportunity to work in a dynamic and fast-paced environment, with a focus on providing exceptional customer service. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
