Retail Team Lead

1 week ago


Hoboken, New Jersey, United States GOODWILL OF NORTH FLORIDA Full time
Job Title: Retail Team Lead

Goodwill Industries of North Florida is seeking a Retail Team Lead to assist the Store Manager and Assistant Store Manager in the store's daily operation and achievement of sales results.

Job Summary

The Retail Team Lead is responsible for managing the processing of donated goods, ensuring compliance with store policy and procedures, and maintaining good customer/donor relations. The ideal candidate will have excellent communication and customer service skills, be able to promote and maintain a safe work environment, and have proficiency with POS reporting procedures.

Key Responsibilities
  • Assist the management team with managing the processing of donated materials in a timely manner.
  • Ensure compliance with all store policy and procedures as outlined in the Store Manual, the Employee Handbook, and the Worker's Compensation manual.
  • Ensure proper accounting for all store revenue.
  • Ensure good customer/donor relations by maintaining high standards of customer service.
  • Assist with training and developing staff in all aspects of their responsibilities.
  • Process customer transactions and assist customers with shopping needs.
  • Perform other duties as assigned by the Store Manager or Assistant Manager.
Requirements
  • Minimum of 2 years prior retail experience preferred.
  • High School or Equivalent.
  • Excellent communication and customer service skills.
  • Ability to promote and maintain a safe work environment.
  • Proficiency with POS reporting procedures.
  • Reliable transportation and a valid driver's license.
Physical Requirements
  • Standing.
  • Walking.
  • Lifting (Up to 50lbs).
  • Carrying (Up to 50lbs).
  • Kneeling.
  • Pushing/Pulling.
  • Bending/Stooping.
  • Reaching.
  • Turning.
  • Repetitive Motions.

Goodwill Industries of North Florida is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, religion, orientation, age, sex, marital status, national origin, disability, genetic information, handicap or veteran status.


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