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Patient Services Liaison
2 months ago
Job Summary: We are seeking a skilled Patient Services Representative II to serve as the first point of contact for patients entering our medical facility. As a key member of our team, you will be responsible for greeting and checking-in patients, verifying information, scheduling appointments, and updating patient records.
Key Responsibilities:
- Greet and check-in patients, verifying their information and ensuring accurate records.
- Schedule appointments and manage patient flow to ensure efficient use of resources.
- Update patient records and maintain accurate and up-to-date information.
- Provide exceptional customer service and respond to patient inquiries in a timely and professional manner.
- Collaborate with healthcare teams to ensure seamless patient care and communication.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a healthcare setting or customer service role preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
About Sutter Health: Sutter Health is a not-for-profit health system based in California, dedicated to providing high-quality patient care and improving the health of our communities.
