Healthcare Liaison

6 days ago

San Francisco, California, United States PrimoMD Full time
About PrimoMD

PrimoMD is a telehealth platform dedicated to providing remote care to senior citizens with chronic conditions.

Job Title: Healthcare Liaison - CNA/Medical AssistantJob Summary

We are seeking a skilled Healthcare Liaison to join our team. As a key member of our dynamic team, you will play a vital role in enhancing our patients' healthcare experience.

Key Responsibilities
  • Connect with patients who are initiating remote patient monitoring programs.
  • Serve as the primary point of contact for patients enrolled with PrimoMD, guided by their healthcare providers.
  • Assist patients in completing assessments using iPads.
  • Regularly engage with your assigned patients to ensure they stay on track with their treatment plan and remain within the date range set by their provider.
  • Schedule consistent monthly check-ins with your patients.
  • Monitor patient data to ensure their well-being.
  • Empower and educate patients by sharing valuable health information.
  • Collaborate with the PrimoMD team through informative meetings to stay updated on the latest developments.
Requirements
  • A valid CNA or Medical Assistant License with a minimum of 2 years of practical experience.
  • A robust sense of ambition, self-motivation, and self-discipline.
  • Exceptional communication skills, both written and verbal.
  • A strong grasp of the fundamentals of chronic health conditions, along with the operation of relevant medical devices, such as glucose monitors, blood pressure cuffs, pulse oximeters, spirometers, scales, and more.
  • Proficiency with technology, including the ability to navigate computer platforms and familiarity with Excel.
  • Comfort with patient outreach and engagement.
  • Experience in interactions with patients and clinical staff.
  • Highly organized, efficient, detail-oriented, and adept at multitasking.
  • A team player who thrives in a collaborative environment.
Preferred Qualifications
  • Experience in telemarketing, sales, or customer service.
  • Must be detail-oriented.
  • A people-oriented approach.
  • A strong background in clinical practice and technology.
  • Experience in patient education.
What We Offer
  • Comprehensive training to ensure your success.
  • Reporting to the Care Team Manager.
  • Opportunities for growth and advancement within the company.
Work Environment

Our team is dedicated to our mission, driven by the growth opportunities we offer, and we foster an inclusive, collaborative work environment.

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