Facility Operations Coordinator

4 days ago


Andover, Massachusetts, United States Shaka Spirit Incorporated dba Andover Fit Body Boot Camp Full time
Job OpportunityWe are seeking a highly organized and customer-focused individual to join our team as a Facility Coordinator at Andover Fit Body Boot Camp. As a key member of our operations team, you will play a vital role in ensuring the smooth day-to-day functioning of our facility and providing exceptional service to our clients.Responsibilities
  • Provide exceptional customer service to clients and potential clients, responding to inquiries and resolving issues in a timely and professional manner.

  • Assist with administrative tasks, including processing memberships, referrals, and client accounts, as well as maintaining accurate records and reports.

  • Support the facility's operational needs, including maintaining a clean and safe environment, managing inventory, and coordinating events and activities.

  • Develop and implement strategies to improve client satisfaction and retention, working closely with the facility leadership team to achieve our goals.

  • Collaborate with other team members to ensure seamless communication and a positive client experience.

Requirements
  • 1-2 years of customer service experience, preferably in a fitness or health-related setting.

  • Strong communication and interpersonal skills, with the ability to work effectively with diverse groups and individuals.

  • Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.

  • Basic computer skills, including proficiency in Microsoft Office and ability to learn new software applications.

  • Passion for fitness and health, with a commitment to providing exceptional service and support to our clients.

What We Offer
  • A competitive salary and benefits package, including opportunities for professional growth and development.

  • A dynamic and supportive work environment, with a team-oriented culture and a focus on client satisfaction.

  • The chance to make a meaningful contribution to the health and wellness of our community, while working for a company that values its employees and clients.

Our Core Values

We are committed to embracing and driving change, exceeding expectations, being relentlessly disciplined, and giving back to our community. If you share these values and are passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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