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Facility Operations Specialist

2 months ago


Andover, Massachusetts, United States Shaka Spirit Incorporated dba Andover Fit Body Boot Camp Full time
Position Available: Facility Operations Specialist

Shaka Spirit Incorporated, operating as Andover Fit Body Boot Camp, is in search of a committed and meticulous individual who possesses a strong enthusiasm for health and fitness to serve as the essential operational support for our facility.

Key Attributes We Seek:
  • Highly Organized and Detail-Oriented
  • Swift Decision-Making and Problem-Solving Abilities
  • Competence in Executing Operational and Administrative Duties
  • Comfortable Engaging with Client Concerns
  • Enjoys Generating Leads and Outreach
  • Motivated by Facility Expansion and Membership Growth
Primary Responsibilities:
  • Welcome clients with warmth and foster a positive environment
  • Deliver outstanding customer service in person, over the phone, and through digital communication
  • Assist clients with their inquiries and requests
  • Ensure client satisfaction while managing administrative responsibilities
  • Oversee social media presence
  • Undertake additional tasks as directed by Supervisor
Required Skills and Experience:
  • Passionate about customer service
  • Excellent communication skills
  • Highly organized with the ability to manage multiple tasks
  • Capable of working under pressure and meeting deadlines
  • Experience in customer service and sales is preferred
Core Values:
  1. Embrace and Drive Change
  2. Exceed Expectations
  3. Maintain Relentless Discipline
  4. Contribute to Our Community
Work Schedule:

Shifts will be established during the interview process, including early mornings and late afternoons. Current class schedule includes:

Weekday Morning Coaching Shift – 5:30 AM - 10:15 AM

Weekday Afternoon Coaching Shift - 4:00 PM - 7:30 PM

Saturday Coaching Shift - 7:00 AM - 10:00 AM

About Shaka Spirit Incorporated dba Andover Fit Body Boot Camp

Shaka Spirit Incorporated is dedicated to advancing health and wellness while providing fitness professionals with a platform to positively influence lives. We welcome individuals eager to make a meaningful impact in the fitness industry.