Call Center Operations Specialist

3 weeks ago


Irvine, California, United States Capgemini Government Solutions LLC Full time

Job Summary

We are looking for a skilled Call Center Agent to join our team at Capgemini Government Solutions LLC. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.

Key Responsibilities

As a Call Center Agent, you will be responsible for:

  • Answering telephone calls and responding to emails.
  • Researching and verifying information to resolve client inquiries.
  • Interviewing clients to gather information and resolve issues.

Requirements

To be considered for this role, you must have:

  • A high school diploma or equivalent.
  • Excellent communication and problem-solving skills.
  • The ability to work in a fast-paced environment.

What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.



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