Prepared Foods Department Supervisor
4 hours ago
We are seeking a highly skilled and experienced Prepared Foods Department Supervisor to join our team at Whole Foods Market. As a key member of our retail operations team, you will be responsible for overseeing the day-to-day operations of our prepared foods department, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities- Supervise and delegate tasks to prepared foods team members, ensuring seamless execution of departmental goals and objectives.
- Collaborate with the prepared foods trainer to develop and implement training programs that foster a high-performance team and minimize turnover.
- Assist in the training of new team members, utilizing learning checklists and training materials to ensure a smooth onboarding process.
- Maintain a clean, well-stocked, and properly rotated department, adhering to established procedures and protocols.
- Open and close the department according to established procedures, ensuring a seamless customer experience.
- Ensure all necessary breaks are given to team members, promoting a positive and productive work environment.
- Communicate team concerns to the team leader and associate team leader, fostering open and transparent communication.
- Set and achieve the highest standards of retail execution, driving sales growth and customer satisfaction.
- Foster a positive environment of outstanding teamwork, mutual respect, and exceptional morale, promoting a culture of excellence within the department.
- Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers, responding promptly to customer needs and questions.
- Select, train, develop, mentor, motivate, and counsel team members in a manner that sustains a high-performance team and minimizes turnover.
- Provide timely, thorough, and thoughtful performance evaluations, driving individual and team growth.
- 12+ months retail experience, preferably in a supervisory or leadership role.
- Extensive knowledge of prepared foods team procedures and policies, with a strong understanding of regulatory and safety policies and procedures.
- Strong demonstrated organizational and time management skills, with excellent interpersonal, motivational, team building, and customer relationship skills.
- Capable of teaching others in a positive and constructive manner, with proficiency in email, Microsoft Office, and operations-related applications.
- Must be able to lift 50 pounds, with the ability to stand/walk for 6-8 hours in an 8-hour workday.
- Exposure to FDA-approved cleaning chemicals, temperatures up to 90 degrees Fahrenheit, and wet and dry conditions.
- Ability to work a flexible schedule, including nights, weekends, and holidays as needed, with the ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
Whole Foods Market is an equal opportunity employer, committed to diversity and inclusion in the workplace.
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