Senior Food Service Associate

7 days ago


Elizabeth, New Jersey, United States Trinitas Regional Medical Ctr Full time

Job Overview:

The Patient Meal Service Coordinator is responsible to serve meals to patients in a professional, efficient manner and explain to patients the meal ordering process, provide menu based on diet prescription, and evaluate patient's capability to utilize the meal ordering system. In addition, this position will assist patients with meal orders, check that all patients have ordered and received meals, and communicate if patient is refusing meals. Finally, the role is responsible to pick up trays post meal and bring trucks back to the kitchen.

Key Responsibilities:

  • Collects the final tray list for assigned patient units from the communication center for each meal
  • Checks meal delivery trucks for supplies and condiments
  • Serves meals to patients in a professional, efficient manner and checks patient's wristband for identification
  • Visits new admissions or changed diets; explains the meal ordering process and provides a menu to match the diet order
  • Visits diabetic patients and assures meals ordered and delivered as per medication policy
  • Assesses patient's ability to utilize the meal ordering system and follows up with the nurse or dietitian if unable to participate
  • Assists patients in ordering meals when requested, offers pre-select meal sheets to patients and families, and collects the same for the communication center to process meal
  • Collects dirty trays from patient rooms into the truck and brings the truck to the dish room after each meal time
  • Processes diet requisitions retrieved from nursing stations
  • Delivers between meal nourishments to patients
  • Mediates patients' concerns regarding meal service
  • Acts as a liaison between the food and nutrition department, the patient, and the nursing staff
  • Takes ownership of a problem and ensures a positive outcome
  • Assists the supervisor in portioning food, coffee, or silverware
  • Serves as a quality assurance control point for every aspect of the meal ordering program
  • Checks off patient's name on the tray list upon tray delivery and records the time of delivery
  • Performs other duties as assigned

Requirements:

  • Fluent in English speaking, reading, and writing
  • Good communication skills and people-friendly
  • Must be detail-oriented, open, and willing to learn
  • Flexible hours, available holidays, and weekends
  • Able to move small and large food service trucks around

Preferred Qualifications:

  • High school diploma or equivalent, or two-year associate degree preferred

Work Environment:

The Patient Meal Service Coordinator will work in a fast-paced healthcare environment, interacting with patients, nursing staff, and other hospital personnel. The role requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Trinitas Regional Medical Center:

Trinitas Regional Medical Center is a 455-bed acute care hospital located in Elizabeth, New Jersey. We are committed to providing high-quality patient care and a best-in-class work experience to our employees. Our mission is to deliver compassionate, patient-centered care to the communities we serve.

Equal Opportunity Employer:

Trinitas Regional Medical Center is an equal opportunity employer and welcomes applications from diverse candidates.



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