Operations Manager

4 weeks ago


Providence, Rhode Island, United States Equus Full time
Job Summary

Equus Workforce Solutions is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will play a critical role in the success of our workforce development programs.

Key Responsibilities
  • Attend partner and customer meetings to discuss project progress and goals.
  • Complete weekly and monthly reports to ensure timely communication and successful delivery of projects.
  • Manage and supervise assigned case managers on daily operations and performance.
  • Conduct weekly meetings with staff and leadership to discuss project progress and goals.
  • Manage assigned resources to ensure the successful implementation of project-related activities.
  • Develop and maintain project plans and reporting documentation to ensure timely communication and successful delivery of projects.
  • Ensure that assessment, service plans, and career pathway documents meet required quality standards.
  • Assist with case manager assignment for new customers.
  • Generate progress and other management reports to ensure timely communication and successful delivery of projects.
  • Collaborate with the Project Director and Project Accountant to ensure financial sustainability and success.
  • Work in partnership with the Project Director on planning and overall day-to-day operations, program development, contract management, human resources, staff development, and business development.
Requirements
  • Bachelor's degree in business, management, or human services-related field from an accredited university or college, or equivalent work experience.
  • 2-3 years' experience in TANF programs.
  • 3 years of supervisory experience or equivalent combination of education and experience.
  • Commitment to customer-focused service delivery systems.
  • Excellent communication and interpersonal skills, strong management and organizational skills, and the ability to work across all levels of management and staff.
Additional Information

Equus Workforce Solutions is a leading provider of workforce development services in North America. We are committed to providing a work environment in which everyone is included, treated fairly, and with respect. We are strengthened by diversity and are proud to be an Equal Opportunity Employer.


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