Retail Sales Representative

5 days ago


Bellevue, Washington, United States Warby Parker Full time
Job Summary

Warby Parker is seeking a skilled Sales Advisor to deliver exceptional customer experiences and drive sales growth in our retail locations. As a key member of our team, you will be responsible for communicating our brand values, providing outstanding service, and offering expert product knowledge to customers.

Key Responsibilities
  • Customer Service: Deliver exceptional customer experiences by providing personalized service, answering questions, and resolving issues in a timely and professional manner.
  • Product Knowledge: Develop and maintain in-depth knowledge of our products, including features, benefits, and styling options, to provide expert advice to customers.
  • Sales Growth: Meet or exceed sales targets by effectively communicating the value of our products and services to customers.
  • Team Collaboration: Work collaboratively with colleagues to achieve sales goals, share knowledge, and provide support as needed.
Requirements
  • Customer-Facing Experience: Proven experience in a customer-facing role, preferably in retail or sales.
  • Product Knowledge: Strong knowledge of optical products, including frames, lenses, and accessories.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers and colleagues.
  • Adaptability: Ability to adapt to changing situations, priorities, and deadlines in a fast-paced retail environment.
What We Offer
  • Competitive Pay: Competitive hourly rate and opportunities for bonuses and incentives.
  • Benefits: Access to employee assistance programs, employee stock purchase plans, and other benefits.
  • Professional Development: Opportunities for training, development, and career advancement in a dynamic and growing company.

Warby Parker is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer experiences.



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