Customer Service Professional II

1 week ago


Jacksonville, Florida, United States Abacus Full time
Job Responsibilities
  • Receive and process loss assignments according to client instructions
  • Conduct emergency call outs to contractors via three way calls with homeowners
  • Attain required call statistic performance according to center standards
  • Maintain set quality standards ensuring assignments are properly made and documented

The successful candidate will be responsible for achieving high levels of customer satisfaction while working independently with minimal supervision.



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