Mortgage Customer Service Professional
1 month ago
Triad Financial Services Inc. is seeking a skilled and dynamic Mortgage Customer Service Representative to join our loan servicing team.
We are looking for a candidate who possesses excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers. The ideal candidate will have 1-2 years of customer service experience, preferably in the mortgage industry, and possess knowledge of escrow accounts.
The successful candidate will be able to navigate across our network, work independently, and carry out assignments to completion within parameters of instructions given. They must also be able to maintain a positive attitude and provide exemplary customer service under pressure and meet deadlines.
We offer an excellent compensation package, including hourly rates that begin at $21.25 per hour, a monthly incentive of up to $500.00, and a career path based on performance. Additionally, we provide med/dent/vision benefits packages, 3 weeks of PTO, employee recognition programs, a 401K plan with corporate matching, tuition reimbursement, and more.
Key qualifications include:
- High school diploma or GED
- Experience with MSP/Blacknight and MS Office (Excel, Word, Outlook)
- Ability to work under pressure and meet deadlines
For over 50 years, Triad Financial Services Inc. has provided extraordinary service in lending to help homeowners reach their dream, find competitive rates, and get financing. We are committed to delivering exceptional customer experiences and building strong relationships with our clients.
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