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Customer Service Representative

2 months ago


King of Prussia, Pennsylvania, United States The Container Store Full time
Job Summary

The Container Store is seeking a Part-time Retail Employee to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a well-organized store environment, and supporting the sales process.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, providing solutions to their organizational challenges.
  • Merchandise Processing: Unload trucks, lift boxes, and merchandise products in a timely and efficient manner.
  • Store Maintenance: Maintain a clean and organized store environment, including dusting, restrooms, and vacuuming.
  • Register Operations: Process customer transactions, handle returns and exchanges, and provide a positive checkout experience.
  • Stockroom Management: Organize and maintain the stockroom, ensuring it is well-maintained to support selling efforts.
  • Additional Responsibilities: Assist with cleaning routines, process customer orders, and support carryout to customers' cars.
Requirements
  • Availability: Available for evening shifts starting between 5pm and 6pm.
  • Education: High school diploma preferred.
  • Experience: Retail sales experience a plus.
  • Skills: Strong computer skills, ability to work in a fast-paced environment, and excellent communication skills.
Benefits
  • Competitive Pay: Competitive hourly rate.
  • Benefits Package: Medical, dental, and vision plans, paid time off, and 401(k) retirement plan.
  • Discounts: 50% off Elfa, 40% off merchandise and gift cards, and 25% off Avera.