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Customer Service Representative

1 month ago

King of Prussia, Pennsylvania, United States Ace Hardware Full time
Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team at Ace Hardware Home Services. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, ensuring that their needs are met and exceeded.

Key Responsibilities:

* Provide top-notch customer service to clients via phone, email, and in-person interactions
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Collaborate with internal teams to ensure seamless service delivery
* Maintain accurate records of customer interactions and feedback

Requirements:

* 2+ years of customer service experience in a fast-paced environment
* Excellent communication and problem-solving skills
* Ability to work in a team-oriented environment
* Strong organizational and time management skills

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

About Us:

Ace Hardware Home Services is a leading provider of home preservation services, backed by the trusted Ace Hardware brand. We offer a wide range of residential maintenance and home repair services, including plumbing, heating, cooling, electrical, handyman, and painting. Our mission is to deliver exceptional service, convenience, and quality to our customers, and we're looking for talented individuals like you to help us achieve that goal.