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Customer Service Representative
4 weeks ago
At Extended Stay, we're looking for a skilled Customer Service Representative to join our team. As a Front Desk Agent and Concierge, you'll be responsible for providing exceptional guest experiences. Your key responsibilities will include:
Key Responsibilities:- Assist guests at all times and respond to their requests with diligence and follow-through.
- Process reservations, registration, payment, and departures according to company guidelines.
- Collect relevant guest information for potential sales leads.
As a Guest Experience Specialist, you'll have the opportunity to make a real impact on our guests' stays. If you're passionate about delivering exceptional customer service and have a knack for problem-solving, we'd love to hear from you.