Clinical Supervisor

24 hours ago

Seattle, Washington, United States Downtown Emergency Service Center Full time
About the Role

We are seeking a highly skilled Clinical Supervisor to join our team at the Downtown Emergency Service Center (DESC). As a Clinical Supervisor, you will play a critical role in overseeing the SAGE program, which provides long-term case management services to individuals experiencing homelessness, mental illness, and substance use disorders.

Key Responsibilities:

  • Assist the SAGE Program Manager in planning, implementation, and coordination of long-term case management mental health services.
  • Support and train case management staff to improve care standards and practice skills.
  • Coordinate with DESC programs to ensure successful transition of consumers to long-term case management.
  • Participate in psychiatric consultations, clinical supervisions, program meetings, and in-service training of mental health program staff.
  • Coordinate and participate in clinical reviews and case conferences.
  • Coordinate schedule for all aspects of long-term mental health services, including scheduling of individual team members and coverage of office and drop-in center areas.
  • Schedule and conduct quarterly quality assurance reviews of charts of long-term case management consumers.
  • Supervise and review team clinical documentation to ensure that team members maintain current and complete clinical records, and that records comply with the agency's clinical accountability policies and procedures.
  • Oversee compliance with documentation requirements of relevant WACs, King County, PHP, and other funding sources (as applicable), in conjunction with Clinical Programs Contracts and Quality Assurance Manager.
  • Provide individual supervision and consultation for team members.
  • Conduct performance evaluations of clinical staff on a scheduled basis and keep supporting documentation in confidential files.
  • Participate as a regular member of various committees to ensure efficient, accurate, and quality work performed by self and supervisees.
  • Track various matters through chart review and database reports to ensure timeliness and accuracy of program work.
  • Maintain familiarity with agency and mental health system policies and procedures and ensure adherence to these procedures. Identify need, and advocate for, modification to procedures.
  • Establish and maintain cooperative relationships with human service organizations that provide resources needed by mental health consumers, and with other agencies in the mental health and social service system.
  • Provide clinical case management services for a small caseload, and, as needed, to support team members.
  • Collaborate with non-mental health DESC staff to ensure tight continuity of care for consumers using other DESC services.
  • Teach and promote outreach services and active integration of recovery-based services with all clients.
  • Other duties as assigned.

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