Insurance Agency Receptionist

2 weeks ago


Omaha, Nebraska, United States Jake Bucher - State Farm Agent Full time
Job Overview

We are seeking a highly organized and detail-oriented Receptionist to join our team at Jake Bucher - State Farm Agent. As a Receptionist, you will be the first point of contact for our clients, providing exceptional service and support.

Key Responsibilities
  • Client Greeting and Support: Greet clients warmly in person and over the phone, directing them to the appropriate team members.
  • Appointment Scheduling and Communications: Manage appointment scheduling and office communications to ensure seamless client experiences.
  • Customer Record Management: Assist in handling incoming inquiries and maintaining accurate customer records.
  • Sales Conversations: Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Administrative Support: Provide excellent customer service, follow up on client needs, and support the team with various administrative tasks and projects.
Requirements
  • Previous Experience: Previous experience in a receptionist or customer service role.
  • Communication Skills: Excellent communication and interpersonal skills.
  • Organizational Abilities: Strong organizational and multitasking abilities.
  • Sales Skills: Comfortable with engaging in sales conversations.
  • Technical Skills: Basic computer skills, including Microsoft Office and CRM systems.
What We Offer
  • Competitive Salary: A competitive salary and bonus structure based on performance.
  • Flexible Schedule: A flexible schedule to accommodate your needs.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within the company.


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