Insurance Account Associate

5 days ago

Omaha, Nebraska, United States First Insurance Group Full time
{"title": "Associate Account Manager, Commercial Insurance", "description": "Job Summary

We are seeking an experienced and detail-oriented Associate Account Manager to join our Commercial Insurance team. As an Associate Account Manager, you will work closely with our Sales Executives and Account Managers to provide exceptional service to our clients.

Key Responsibilities
  • Assist department team members with general service needs, including processing evidence of coverage, auto ID cards, ordering endorsements, and entering applications.
  • Provide administrative support to staff and clients, including answering phones, greeting visitors, processing mail, and scheduling meetings.
  • Maintain the electronic account file and fully incorporate the capabilities of the agency management system into daily workflow.
  • Follow agency and department procedures as outlined by management.
  • Ensure confidentiality is maintained in the collection, maintenance, and dissemination of highly sensitive information, including Protected Health Information (PHI).
  • Maintain, develop, and pursue technical knowledge through newsletters, bulletins, seminars, trade publications, or other educational opportunities.
  • Maintain regular and consistent attendance.
What We Offer
  • Competitive Pay: We strive to pay our employees a competitive market compensation.
  • Benefits: You're covered with health, dental, vision, HSA with employer contributions, 401k, employer-paid short-term & long-term disability, and life insurance.
  • Dress for Your Day: Bring your whole self to work and be as comfortable as you are in your personal life.
  • Flexibility: Enjoy a 37.5 work week and telecommuting options, as well as PTO starting at 3 weeks/year.
  • Wellness: Access mental health support and resources through our free EAP program, and participate in workout classes or use our Omaha in-office gym.
  • Education: We'll provide tuition reimbursement to support you in your goals.
Requirements
  • Excellent verbal and written communication skills.
  • Strong organizational skills.
  • High degree of proficiency in Microsoft Office products (Word, Excel), electronic mail system, and all other agency automation software.
  • Proficiency in office equipment such as computer, calculator, copier, phone, and fax machine.
  • Proficiency in word processing and typing skills.
  • Strong respect for confidentiality.
  • Regular and consistent attendance.
  • Ability to observe safety and security procedures and use equipment and materials properly.
  • Ability to conform with and abide by all workplace policies, work procedures, and instructions.
  • Ability to establish and maintain effective working relationships with company employees and external contacts.
  • High school diploma or equivalent.
  • Valid Driver's License.
  • Ability to obtain required formal insurance education (e.g., INS, AAI, and/or Resident Property and Casualty Agent's license).
", "lang_code": "en"}

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