Program Manager

7 days ago


Baltimore, Maryland, United States Brighter Stronger Foundation LLC Full time
Job Title: Home and Community Program Manager

We are seeking a highly skilled and experienced Home and Community Program Manager to join our team at Brighter Stronger Foundation LLC.

Job Summary:

The Home and Community Program Manager will be responsible for overseeing daily department operations, ensuring quality service delivery, and managing client service delivery at all locations. This role will also involve developing partnerships with stakeholders and community collaborators to promote program growth.

Key Responsibilities:
  • Oversee daily department operations, including facilities, transportation, budgeting, staff management, and HR liaison.
  • Ensure quality service delivery and program compliance with policies and regulations (COMAR, CARF).
  • Provide onsite coverage and participate in 24-hour on-call rotation.
  • Manage client service delivery at all locations and facilitate interest meetings.
  • Develop partnerships with stakeholders and community collaborators to promote program growth.
  • Deliver excellent client and staff support.
  • Conduct interviews, recommend hires, and manage staff onboarding.
  • Oversee employee performance, disciplinary actions, and resolve complaints.
  • Act as a liaison for the Internship/Volunteer programs.
Requirements:
  • Bachelor's Degree in Counseling, Social Work, Education, or a related field of study with five (5) years of related experience Or
  • Masters Degree in Counseling, Social Work, Education, or a related field of study with five (3) years of related experience
  • At least two (2) years' experience working in a Behavioral Health Care environment.
  • Strong interpersonal communication skills with the ability to actively listen.
  • Excellent verbal and written communication skills
  • Self-motivated with strong organizational/prioritization skills and ability to multi-task with keen attention to detail
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
  • Solid relationship building capabilities with a positive and compassionate attitude.
  • Ability to deal effectively with a diversity of individuals at all organizational levels.
  • Good judgment with the ability to make timely and sound decisions.
  • Creative, flexible, and innovative collaborator
  • Ability to work independently and as a member of various teams and committees.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Acute attention to detail.
  • Must have knowledge of Internet and Google Suite
  • Must be able to be trained in Electronic Medical Record software.
  • Experience with Learning Management Systems is a plus.
What We Offer:
  • Direct Admin Support: Dedicated Care Coordination team to complete consultations, match you with clients that fit your expertise.
  • Flexible hours: Build and set a schedule that works for you. Telehealth, In-home, Office Setting or a combination
  • Highly Competitive Compensation Options & Bi-weekly & On-Demand Pay:
  • Health Benefits & Retirement Options: We offer 401-K match and health insurance for all W2 employees (full-time and part-time)
  • Access to training and support: We provide free and low-cost training to our clinical team. You will also have access to all our training resources.
  • Technology: We offer an easy, user-friendly platform
  • Office Space & Resources: We offer beautiful, fully furnished therapy offices and resource rooms. Technology to ensure you are efficient and effective

Clean driving record with no more than 2 points. Must have a satisfactory CJIS report.


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