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Global Account Manager

1 month ago

Tarrytown, New York, United States NOV Inc Full time
Job Summary:

The Global Account Manager will be responsible for managing key client relationships on a global scale. This role requires a strong understanding of client needs, challenges, and strategic objectives. The primary objective will be to foster strong partnerships and drive revenue growth through strategic account management.

Main Responsibilities:

• Building and Managing Relationships: Cultivate strong relationships with key clients on a global scale, understanding their needs, challenges, and strategic objectives.

• Strategic Account Planning: Develop comprehensive account plans that align with both client objectives and company goals, identifying growth opportunities and mitigating risks.

• Cross-functional Collaboration: Work closely with internal teams such as sales, marketing, product development, and customer support to ensure alignment and delivery of solutions that meet client needs.

• Customer Advocacy: Serve as the primary advocate for the client within the company, ensuring that their voice is heard and their concerns are addressed promptly and effectively.

• Performance Tracking and Reporting: Monitor key performance indicators (KPIs) to measure the health of the client relationship and track progress against targets. Provide regular reports and updates to both internal stakeholders and the client.

Requirements:

• At least 5-7 years of experience in a similar position.
• Experience with NOV product lines is highly preferred.
• Must have previous Drilling Service Company experience.
• Must be Fluent in English and Arabic.