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Cleaning and Support Specialist

2 months ago

Lenexa, Kansas, United States MCKEEVER ENTERPRISES INC Full time
Custodial Associate Overview

The primary role of the Custodial Associate is to ensure a welcoming and safe environment for all customers by maintaining cleanliness and orderliness throughout the facility. This position is crucial in delivering a positive shopping experience by being attentive to customer needs and maintaining a professional demeanor at all times.

Key Responsibilities
  • Greet each customer warmly, making eye contact and expressing gratitude for their visit.
  • Provide a friendly, efficient, and safe shopping atmosphere that aligns with customer expectations.
  • Exhibit professionalism in appearance and conduct, adhering to the company's dress code.
  • Maintain a clean and organized workspace in compliance with company policies and safety standards.
  • Efficiently handle customer orders, ensuring they are packed with care and in accordance with company guidelines.
  • Offer assistance to customers with their purchases, including carryout services.
  • Keep the grocery carts in the lobby well-stocked and clean for customer convenience.
  • Ensure security and control measures are followed as per company protocols.
  • Communicate any new policies or promotional offers to customers effectively.
  • Familiarize oneself with the store layout to assist customers in locating items.
  • Perform additional duties as assigned by management while adhering to all company policies.
  • Other responsibilities may be assigned as necessary.
Qualifications

Minimum Requirements
  • Must be at least 18 years old.
  • Strong verbal communication skills.
  • Outstanding customer service abilities.
  • Reliability and punctuality are essential.
  • Demonstrate a high level of integrity and professionalism.
  • Ability to read and write at an 8th-grade level.
Physical Demands
  • Must be able to stand for extended periods, typically 4-8 hours.
  • Frequent walking, bending, twisting, and reaching required.
  • Repetitive use of hands, wrists, arms, and shoulders.
  • Ability to lift items weighing up to 10 pounds from waist to shoulder height.
  • Occasional lifting of items weighing up to 36 pounds from the floor to waist height.
  • Occasional carrying of loads up to 15 pounds.
  • Occasional pushing and pulling of carts weighing up to 40 pounds.
  • Ability to work in a retail environment.
  • Limited exposure to varying temperatures for short durations.
  • Repetitive motions involved in handling and transporting items.
  • Ability to adapt to a dynamic store environment.