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Inertial Sensor Application Specialist

2 months ago

Carlsbad, United States SBG SYSTEMS Full time
About SBG Systems

SBG Systems is a leading provider of high-precision inertial navigation systems, serving a wide range of markets including autonomous vehicles, drones, marine, geomatics, aeronautics, space, and defense.

Job Description

We are seeking a highly skilled Field Application Engineer to join our team in Santa Ana, CA. As a key member of our support team, you will be responsible for assisting our customers from product qualification to implementation, as well as participating in the qualification and internal testing of new solutions.

Key Responsibilities
  • Pre-Sales Support
    • Prepare and conduct onsite product demonstrations and customer tests
    • Manage test and support equipment, including product check and scheduling
    • Assist sales team with technical inputs for bid answering
    • Attend dedicated trade shows and conferences to support the sales team
  • After-Sales Support
    • Provide online support through various channels, including desk, team-viewer, mail, and phone
    • Offer onsite assistance for installation and commissioning
    • Deliver onsite or remote customer training
    • Manage and follow equipment returns for testing and repairs
  • Other Internal Duties
    • Write and review technical documents, including documentation, technical articles, and test reports
    • Test and review new products, firmware, and software
    • Act as a liaison between sales, customers, and R&D to provide feedback on bugs and desired improvements
Requirements
  • A solid background in geomatics or embedded systems engineering, with knowledge of navigation and positioning systems (land, air, and maritime)
  • At least 2 years of experience in a similar position
  • Proficiency in measurement analysis tools, preferably Octave/Matlab, and positioning and navigation systems (GNSS, inertial, imagery, lidar, etc.)
  • Excellent written and verbal communication skills in English
What We Offer
  • A permanent contract with a competitive salary and benefits package
  • A dynamic and fast-paced work environment with opportunities for growth and professional development
  • A comprehensive onboarding program to ensure a smooth transition into the role
  • A range of employee benefits, including profit sharing, annual salary evolution campaign, and training and development opportunities