Retail Operations Manager

1 week ago


Crestwood, Missouri, United States Westlake Hardware Full time

Job Summary

The Retail Operations Manager is responsible for ensuring the smooth operation of our store's front end. This includes managing cash register transactions, assisting with office duties, and maintaining a positive customer experience.

Key Responsibilities

  • Manage cash register transactions, including sales and returns
  • Assist the Assistant Manager-Operations with office duties, such as receiving, invoices, and inventory adjustments
  • Maintain a positive customer experience by greeting customers, handling returns, and providing excellent customer service
  • Keep the front end neat and clean, including dusting and restocking impulse counters
  • Assist with decorating the front end and communicating merchandising ideas to the General Manager

Requirements

  • Experience in retail and/or office management preferred
  • Strong product knowledge and knowledge of store layout and location of products
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and customer service skills

Westlake Ace Hardware is an Equal Opportunity Employer

We are committed to a policy of promoting equal employment opportunities and recognize the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization.


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