Customer Service Representative

3 days ago


Fort Lauderdale, Florida, United States Outplex Full time
Customer Service Representative

We are seeking a dedicated and customer-oriented individual to join our dynamic team as a Customer Service Representative. As a vital member of our team, you will be responsible for assisting customers on the phone, answering product-related inquiries, researching alternative solutions, and troubleshooting technical issues.

Responsibilities:
  • Provide exceptional customer service by serving as the first point of contact for patient inquiries.
  • Perform all service agent responsibilities in accordance with established company protocols.
  • Provide phone support for post-op patients and work directly with vendors and field technicians.
  • Diagnose and resolve product-related issues in an accurate manner.
  • Schedule follow-up appointments as needed and manage e-commerce orders and data entry in a timely manner.
  • Utilize automated systems proficiently to log, retrieve, and update information accurately.
  • Assist customers in resolving technical problems related to portable connect and other devices.
  • Identify and escalate complex customer situations to appropriate departments.
  • Maintain a high level of professionalism and empathy in all customer interactions.
Qualifications:
  • High school diploma or equivalent.
  • Excellent communication skills, both verbal and written, with the ability to convey technical information clearly.
  • Strong organizational skills and attention to detail in managing orders, appointments, and customer interactions.
  • Proficiency in using automated systems and software for data entry and customer management.
  • Problem-solving skills to address customer inquiries, troubleshoot issues, and escalate when necessary.
  • Flexibility to adapt to changing priorities and multitask effectively in a fast-paced environment.
Benefits:
  • Full-time and part-time schedules to choose from.
  • Health, dental, and vision insurance.
  • IRA Matching plan.
  • Paid time off.
  • Growth opportunities.


  • Fort Lauderdale, Florida, United States Ultimate Staffing Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Ultimate Staffing. In this role, you will be responsible for addressing customer inquiries and providing outstanding service to ensure high levels of customer satisfaction. Your key responsibilities will include: * Responding to customer inquiries in a timely and...


  • Fort Lauderdale, Florida, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Circle K. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Fort Lauderdale, Florida, United States Staff My Agency Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Answer phones and greet...


  • Fort Lauderdale, Florida, United States Joe Hillman Plumbers Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Joe Hillman Plumbers, Inc. in Davie, FL.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients, responding to inquiries, and resolving issues...


  • Fort Lauderdale, Florida, United States Staff My Agency Full time

    Customer Service Representative Job DescriptionPeter Weidinger - State Farm Agency, located in Plantation, FL is currently seeking a talented, caring, and professional to join our team as a Customer Service Representative. This is a position focused on customer service for a well-established State Farm Agent. Insurance experience is not required as we will...


  • Fort Lauderdale, Florida, United States Randstad Full time

    Job Title: Customer Service RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in sales and customer service? We are seeking a Customer Service Representative to join our team at Randstad.Job Summary:The Customer Service Representative will be responsible for conducting outbound calls to customers to schedule...


  • Fort Lauderdale, Florida, United States Randstad Full time

    Job Title: Customer Service RepresentativeAre you a motivated and customer-focused individual looking for a challenging role in sales and customer service? We are seeking a Customer Service Representative to join our team at Randstad.Job Summary:The Customer Service Representative will be responsible for conducting outbound calls to customers to schedule...


  • Fort Lauderdale, Florida, United States Staff My Agency Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a talented and caring professional to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Answer phones and greet...


  • Fort Lauderdale, Florida, United States First Citizens Bank Full time

    {"h3": "Sales and Service Representative Role", "p": "At First Citizens Bank, we're committed to helping our customers achieve a lifetime of success. As a Sales and Service Representative, you'll play a vital role in delivering exceptional customer experiences and building strong relationships with our clients.Responsibilities:","ul": [{"li": "Engage...


  • Fort Lauderdale, Florida, United States Paul Davis Restoration, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our front-line team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional...


  • Fort Lauderdale, Florida, United States LHH Full time

    Customer Service RepresentativeWe are seeking a highly motivated and experienced Customer Service Representative to join our team on a 6-month contract basis. This role is critical in providing exceptional service to our customers, handling inquiries, and resolving issues related to a large catalog of products.Key Responsibilities:Provide high-quality...


  • Fort Lauderdale, Florida, United States Randstad Full time

    Customer Service Representative OpportunityWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...


  • Fort Lauderdale, Florida, United States SONNY'S Enterprises Inc Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sonny's Enterprises Inc. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service through fast and accurate processing of orders, communication, and...


  • Fort Lauderdale, Florida, United States PIP, Inc. Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at PIP, Inc. in Fort Lauderdale. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and exceeding their...


  • Fort Lauderdale, Florida, United States RemX Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at RemX. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, resolving customer inquiries and issues, and meeting performance goals.Key ResponsibilitiesRespond to and resolve customer inquiries and...


  • Fort Lauderdale, Florida, United States Broward Health Full time

    Customer Service RepresentativeBroward Health, a leading healthcare services provider, is seeking a skilled Customer Service Representative to support our team.Key Responsibilities:Effective scheduling and coordination of radiology procedures, physician appointments, and events across four Broward Health facilities, Broward Health Physician Group, and...


  • Fort Lauderdale, Florida, United States Contact Center Hiring Full time

    {"title": "Customer Service Representative", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our dynamic team at Contact Center Hiring. As a key member of our team, you will be responsible for providing exceptional customer service through phone calls, emails, and live chat...


  • Fort Lauderdale, Florida, United States Ascendo Full time

    Customer Technical Service RepresentativeAscendo Resources is seeking a skilled Customer Technical Service Representative to join our team.Key Responsibilities:Communicate with customers via various channels, including emails, calls, and live chat.Multi-task using multifunctional software tools to efficiently manage customer inquiries.Assist customers with...


  • Fort Lauderdale, Florida, United States Domino's Franchise Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Franchise. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our valued customers, ensuring their satisfaction and loyalty to our brand.Key Responsibilities:Respond to...


  • Fort Lauderdale, Florida, United States Randstad Full time

    {"title": "Customer Service Representative", "subtitle": "Join Our Team", "content": "At Randstad, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key...