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Front Desk Agent Full Time 16hr

2 months ago

Carmel, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued guests. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities
  • Register guests and process check-ins and check-outs in a friendly and efficient manner
  • Provide accurate and timely information to guests regarding hotel services, facilities, and local attractions
  • Handle guest inquiries and resolve issues in a professional and courteous manner
  • Operate the front desk computer system and maintain accurate records
  • Perform other duties as assigned, including assisting with room assignments and providing general assistance to guests and colleagues
Requirements
  • High school diploma or equivalent required; college coursework in a related field is a plus
  • Previous experience in a hotel or related field is preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Ability to multitask and prioritize tasks in a fast-paced environment
What We Offer

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer opportunities for professional growth and development, as well as a fun and dynamic work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.