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Customer Experience Ambassador

1 month ago

Oak Brook, Illinois, United States Smashburger Full time
Smashburger Team Member

As a valued member of our Smashburger team, you will play a key role in delivering exceptional customer experiences. Your responsibilities will include:

Key Responsibilities:
  • Providing Gold Standard service to every guest, ensuring their needs are met and exceeded.
  • Staying knowledgeable about our menu offerings and being able to make recommendations and answer questions.
  • Processing transactions accurately and following cash handling procedures.
  • Personalizing food delivery to meet the unique needs of each guest.
  • Visiting tables after food delivery to ensure everything is to the guest's satisfaction.
  • Maintaining a clean and organized restaurant environment at all times.

We are committed to creating a positive and inclusive work environment where our team members can thrive. If you are passionate about delivering exceptional customer experiences and are looking for a rewarding career opportunity, we encourage you to apply.