Beverage Service Specialist

2 weeks ago


Tinley Park, Illinois, United States AEG Full time
Application Process:

To be considered for this position, please ensure you complete the application process after being redirected.

Position Overview:

The Concessions Beverage Coordinator is tasked with ensuring enjoyable guest experiences by expertly mixing and serving drinks in a welcoming and efficient manner.

Company Overview:

AEG is a premier global sports and live entertainment company, dedicated to creating memorable experiences for our clients and guests. Our multifaceted approach combines innovative solutions across various sectors, including sports, music, and entertainment, ensuring exceptional service and satisfaction.

Key Responsibilities:

The Concessions Beverage Coordinator will:

• Utilize premium spirits, liqueurs, and fresh ingredients to craft outstanding beverages for guests.

• Welcome guests and accurately take beverage orders from servers or directly from patrons.

• Prepare cocktails and other drinks according to established standards and guest preferences.

• Maintain an organized and visually appealing bar area to facilitate efficient service.

• Provide detailed information about beverage options, assist guests in selections, and serve drinks using proper techniques.

• Collaborate with the culinary team to develop mixers and garnishes.

• Verify guest identification to ensure compliance with age restrictions for alcohol service.

• Manage cash handling procedures and maintain accountability for transactions.

• Ensure the bar is well-stocked and equipped for service, including inventory management.

• Serve food items to guests seated at the bar when necessary.

• Exhibit thorough knowledge of food and beverage offerings, including current promotions.

• Maintain cleanliness and organization in the work area, adhering to health and safety standards.

• Attend required meetings and training sessions.

• Perform additional duties as assigned by management.

Qualifications:

• BASSET certification is required.

• Availability to work flexible hours, including mornings, evenings, weekends, and holidays.

• A minimum of two years of bartending experience is preferred.

• Comprehensive knowledge of drink recipes and mixology techniques.

• Ability to create unique and timely beverage offerings.

• Strong understanding of wine varieties and service.

• Commitment to personal hygiene and professional appearance.

• Ability to work both independently and collaboratively in a fast-paced environment.

• Dedication to exceeding guest expectations and providing exceptional service.

• Excellent communication skills in English, both written and verbal.

• Capability to lift and transport items weighing up to 50 lbs.

• Must possess a reliable method of communication with management.

Practice safe work habits and adhere to all safety policies and procedures.

AEG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Preferred Skills:
  • Customer Service


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