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Food Service Associate

2 months ago

Tinley Park, Illinois, United States Legends Full time

Job Summary

The Legends team is seeking a highly skilled and efficient Food Service Associate to join our team. As a Food Service Associate, you will play a critical role in delivering exceptional guest experiences by ensuring timely and organized food delivery from the kitchen to our guests.

Key Responsibilities

  • Deliver food and beverages from the kitchen to guests in a timely and organized manner, utilizing key information on kitchen tickets, including table and seat numbers.
  • Lead communication between the servers and culinary team to ensure seamless service.
  • Read kitchen tickets to ensure quality and accuracy of all orders.
  • Monitor and observe guests' dining experiences, ensuring they are satisfied with the food and service.
  • Respond appropriately to guest requests, communicating them to the server immediately.
  • Responsible for maintaining the overall cleanliness of the restaurant and service areas.
  • Assist bussers as needed with clearing tables, especially during peak periods.
  • Provide guidance to guests on dining options and general attraction information.
  • Perform general cleaning tasks to adhere to health and safety standards.
  • Complete other duties as assigned by the supervisor.

Requirements

  • At least two years of experience in the food and beverage industry as a busser or food runner.
  • Ability to skillfully carry three entrée plates at the same time for long distances up to 150 ft.
  • Ability to read kitchen tickets and understand seat numbers, table numbers, and course breakdowns.
  • Ability to work long hours and flexible shifts, including mornings, nights, weekends, and holidays.
  • Excellent knowledge of food and beverage preparations, table settings, service standards, guest relations, and etiquette.
  • Ability to succeed in a fast-paced environment.
  • Ability to maintain personal hygiene and a well-groomed appearance.
  • Ability to work independently or in a team setting during set up and execution of service.
  • Willingness and drive to exceed guest expectations.
  • Ability to effectively listen and take direction from the supervisor.
  • Ability to work under pressure while maintaining a smile.
  • Ability to transport up to 50 lbs on a continuous basis.
  • Ability to be standing and walking for long periods of time.
  • Ability to read, speak, and write the English language to communicate with guests.