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Beverage Service Specialist

2 months ago

Tinley Park, Illinois, United States AEG Full time
Application Process:

To be considered for this position, you must complete the application process on the follow-up screen after clicking 'Apply Now'.

Position Overview:

The Concessions Beverage Expert is tasked with ensuring exceptional guest experiences by skillfully mixing and serving drinks to patrons and staff in a welcoming and efficient manner.

Company Overview:

AEG is a premier sports and entertainment company, dedicated to delivering innovative solutions for iconic brands. Our comprehensive service model encompasses various sectors, ensuring success across multiple domains including sports, entertainment, and events.

Our strength lies in our people. With extensive expertise in sales, sponsorship, analytics, and hospitality, our leadership team brings over 300 years of combined experience to every project.

Key Responsibilities:

The Concessions Beverage Expert will:

• Craft exceptional beverages using high-quality spirits, fresh ingredients, and unique garnishes.

• Welcome guests and accurately take beverage orders from both patrons and servers.

• Prepare drinks, cocktails, and other beverages in accordance with established standards.

• Maintain an organized and visually appealing bar area to facilitate efficient service.

• Provide guests with detailed information about beverage options and make recommendations based on their preferences.

• Collaborate with the culinary team to develop mixers and garnishes.

• Verify guest identification to ensure compliance with age restrictions for alcohol service.

• Manage cash transactions and adhere to all cash handling protocols.

• Ensure the bar is stocked with necessary supplies and prepare requisitions as needed.

• Serve food items to guests seated at the bar.

• Demonstrate comprehensive knowledge of food and beverage offerings, including menus and promotions.

• Maintain cleanliness and organization in the work area, including regular cleaning tasks to meet health and safety standards.

• Attend mandatory training sessions and meetings.

• Perform additional duties as assigned by management.

Qualifications:

• BASSET certification is required.

• Flexibility to work varied hours, including mornings, evenings, weekends, and holidays.

• A minimum of two years of bartending experience is preferred.

• In-depth knowledge of drink recipes and the ability to create unique beverages.

• Strong understanding of wine characteristics is advantageous.

• Commitment to maintaining personal hygiene and professional appearance.

• Ability to work independently or collaboratively during service execution.

• Strong communication skills and the ability to follow directions.

• Knowledge of food and beverage preparation, service standards, and guest relations.

• Friendly and approachable demeanor is essential.

• Proficiency in English for effective communication with guests.

• Capability to lift and transport items weighing up to 50 lbs regularly.

• Access to a working email for communication with management.

Practice safe work habits and adhere to all safety policies and procedures.

AEG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.

Preferred Skills:
  • Customer Service