Event Venue Attendants
1 week ago
Position Overview:
Frank Productions, LLC is seeking part-time Event Venue Attendants in Charleston, SC. This role is essential for ensuring a pleasant experience for all attendees at our events, with a competitive starting wage of $20/hr. We value Diversity, Equity, and Inclusion and welcome applicants from all backgrounds.
Key Responsibilities:
- Ensure a safe, secure, and inviting atmosphere for guests and staff.
- Welcome and guide attendees to their designated seating areas.
- Address and resolve guest inquiries and concerns effectively.
- Assist patrons with accessibility seating arrangements.
- Communicate effectively with team members, guests, vendors, and clients regarding event logistics.
- Support venue preparation as directed by event coordinators.
- Help maintain cleanliness by managing waste disposal and general tidiness.
- Understand and adhere to the venue's Emergency Action Plans (EAPs) and Standard Operating Procedures (SOPs).
- Follow directives from venue management and perform additional tasks as required.
Qualifications:
- Strong customer service abilities, especially with diverse populations.
- Capability to work autonomously and make sound decisions.
- Familiarity with software applications such as MS Office and ticketing systems.
- Effective communication skills in collaborative settings, including face-to-face interactions and digital messaging.
- Ability to manage sensitive situations and confidential information with professionalism.
- Friendly and professional demeanor.
- Commitment to continuous learning and promoting an inclusive environment.
- Background check is mandatory.
Physical Requirements and Work Environment:
- Ability to stand and walk for extended periods, including navigating stairs.
- Proficient use of hands and fingers for operating office equipment and computers.
- Capability to lift items weighing up to 25 pounds.
- Frequent bending, kneeling, crouching, and reaching.
- Regular exposure to large crowds and elevated noise levels.
- Frequent exposure to varying lighting conditions, including low light and strobe effects.
- Occasional outdoor work may be required.
- Willingness to work extended hours as necessary.
Frank Productions, established in 1964, is a leading concert promotion company in the U.S., engaged in all aspects of live entertainment, including talent acquisition, production, ticketing, marketing, and venue operations. We pride ourselves on our commitment to equal opportunity and affirmative action in all employment practices.
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