Sales Support Specialist

3 weeks ago


Belfast, Maine, United States Viking Inc Full time
About Viking Inc and the Role:

IMMEDIATE SUPERVISOR: Store Manager

POSITION SUMMARY: Viking Inc is in search of a committed professional to fill the role of Sales Support Specialist. This position is essential for fostering and nurturing robust client relationships through outstanding service delivery.

KEY RESPONSIBILITIES:

  • Follow up on quotations, pending orders, and related matters.
  • Enhance current accounts while pursuing new business opportunities.
  • Deliver superior customer service to guarantee client satisfaction.
  • Engage with clients to resolve inquiries and provide product insights.
  • Process orders through multiple channels.
  • Coordinate effective delivery timelines.
  • Discuss product features and advantages with clients.
  • Identify client requirements and suggest suitable solutions.
  • Assist clients with inquiries via phone and email.
  • Manage payments and account balances efficiently.
  • Maintain appropriate inventory levels.

SKILLS & QUALIFICATIONS:

  • Proficient in the English language.
  • Basic arithmetic skills.
  • Familiarity with Microsoft Office applications.
  • Knowledge of construction materials is preferred.
  • Detail-oriented and self-driven.
  • Strong work ethic with the ability to work independently or collaboratively.
  • Exceptional communication abilities.

PHYSICAL REQUIREMENTS:

  • Capability to lift and transport materials weighing up to 25 lbs.
  • Physical agility for a variety of tasks.
  • Manual dexterity and good auditory perception.

Work Schedule: Monday to Friday with occasional Saturdays from 7am to 12pm. This position requires on-site presence.

Note: This role does not offer remote work options and necessitates a commitment of at least 45 hours per week.



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