Sales Support Specialist
3 weeks ago
IMMEDIATE SUPERVISOR: Store Manager
POSITION SUMMARY: Viking Inc is in search of a committed professional to fill the role of Sales Support Specialist. This position is essential for fostering and nurturing robust client relationships through outstanding service delivery.
KEY RESPONSIBILITIES:
- Follow up on quotations, pending orders, and related matters.
- Enhance current accounts while pursuing new business opportunities.
- Deliver superior customer service to guarantee client satisfaction.
- Engage with clients to resolve inquiries and provide product insights.
- Process orders through multiple channels.
- Coordinate effective delivery timelines.
- Discuss product features and advantages with clients.
- Identify client requirements and suggest suitable solutions.
- Assist clients with inquiries via phone and email.
- Manage payments and account balances efficiently.
- Maintain appropriate inventory levels.
SKILLS & QUALIFICATIONS:
- Proficient in the English language.
- Basic arithmetic skills.
- Familiarity with Microsoft Office applications.
- Knowledge of construction materials is preferred.
- Detail-oriented and self-driven.
- Strong work ethic with the ability to work independently or collaboratively.
- Exceptional communication abilities.
PHYSICAL REQUIREMENTS:
- Capability to lift and transport materials weighing up to 25 lbs.
- Physical agility for a variety of tasks.
- Manual dexterity and good auditory perception.
Work Schedule: Monday to Friday with occasional Saturdays from 7am to 12pm. This position requires on-site presence.
Note: This role does not offer remote work options and necessitates a commitment of at least 45 hours per week.
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