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Client Support Specialist

2 months ago


Belfast, Maine, United States athenahealth Full time
Role Overview

As a Client Support Specialist, you will be responsible for diagnosing intricate software challenges and delivering precise guidance to address client inquiries through various communication channels.

Key Responsibilities
  • Utilize your expertise to identify and resolve complex software issues.
  • Communicate effectively and professionally, ensuring a calm and constructive approach during client interactions.
  • Provide timely solutions while tracking and responding to client needs efficiently.
Essential Skills

We are looking for individuals with strong capabilities in:

  • Client Support
  • Analytical Thinking
  • Technical Proficiency
  • Healthcare Technology

Your ability to maintain professionalism and de-escalate situations will be crucial in fostering positive client relationships.