Front Desk Coordinator
4 weeks ago
Key Responsibilities:
- Welcoming patients and visitors in a professional and courteous manner.
- Handling multi-line phone system and responding to inquiries in a timely and efficient manner.
- Scheduling new patient appointments and follow-up appointments with accuracy and attention to detail.
- Assisting patients with completing necessary forms and documentation, ensuring confidentiality and compliance with regulations.
- Verifying patient insurance coverage and processing payments in a timely manner.
- Faxing and scanning paperwork, as well as sending and receiving medical records.
- Maintaining a clean and organized reception area, ensuring a positive patient experience.
- Confidentially handling patient complaints and concerns, escalating issues as necessary.
About Our Practice:
Mid-South Urgent Care, DBA OnPointe Care, is a thriving medical practice providing urgent and primary care services. We are seeking dedicated healthcare professionals to join our team.
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