Front Desk Coordinator

4 weeks ago


Rancho Cordova, California, United States MidSouth Urgent Care LLC Full time
Job Description

Key Responsibilities:

  • Welcoming patients and visitors in a professional and courteous manner.
  • Handling multi-line phone system and responding to inquiries in a timely and efficient manner.
  • Scheduling new patient appointments and follow-up appointments with accuracy and attention to detail.
  • Assisting patients with completing necessary forms and documentation, ensuring confidentiality and compliance with regulations.
  • Verifying patient insurance coverage and processing payments in a timely manner.
  • Faxing and scanning paperwork, as well as sending and receiving medical records.
  • Maintaining a clean and organized reception area, ensuring a positive patient experience.
  • Confidentially handling patient complaints and concerns, escalating issues as necessary.

About Our Practice:

Mid-South Urgent Care, DBA OnPointe Care, is a thriving medical practice providing urgent and primary care services. We are seeking dedicated healthcare professionals to join our team.



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