Front Desk Coordinator
3 weeks ago
Job Summary: We are seeking a highly skilled and experienced Receptionist to join our team at Contour Dermatology and Cosmetic Surgery Medical Center, A. As a Receptionist, you will be the first point of contact for our patients and will be responsible for providing exceptional customer service, greeting patients, and answering phone calls.
Duties and Responsibilities:
- Respond to internal/external customer needs in a friendly and timely manner, following up on complaints, questions, and concerns.
- Built and promote teamwork and collaboration among the team.
- Maintain a safe work environment and take all company-provided safety training.
- Provide a warm and sincere welcome to all patients and visitors.
- Responsible for checking in and out all patients, collecting insurance information, payments, consents, financial agreements, etc.
- Facilitates patient flow by communicating with patients' possible delays.
- Make sure to thank each patient and bid them a fond farewell by answering all their questions and making sure they leave happy.
- Scheduling patients' next appointments, billing them for services provided, and collecting payment from them.
- Reconcile all financial reports for all end of day activity reports.
Requirements:
- High School Diploma
- 1-2 years of Customer Service experience (preferred)
Benefits:
- Vacation Accrual
- California Sick Leave
- Six (6) Paid Holidays per year
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Disability Insurance
- Profit Sharing/401K
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