Hotel Front Desk Associate

2 weeks ago


Concord, New Hampshire, United States The Concord Plaza Hotel Full time
Job Opportunity

We are seeking a skilled and friendly part-time hotel front desk associate to provide exceptional service to our guests. As a key member of our team, you will be responsible for welcoming guests, managing their information, and ensuring their stay with us is memorable.

Key Responsibilities:
  • Respond to guest inquiries and resolve any issues in a professional and courteous manner
  • Manage guest information and room assignments with accuracy and efficiency
  • Collaborate with the housekeeping department to ensure guest rooms are ready and clean
  • Handle customer complaints and concerns in a fair and respectful manner
  • Perform administrative tasks, including data entry and bookkeeping
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of Microsoft Office and reservation management systems
  • Previous experience in the hospitality industry, preferably in a front desk or customer service role
  • High school diploma or equivalent
About Our Hotel:

The Concord Plaza Hotel is a 323-room hotel located near Six Flags Hurricane Harbor Concord and Todos Santos Plaza. We offer a convenient location and a warm welcome to our guests.



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