Fitness Center Client Relations Associate

1 week ago


Evansville, Indiana, United States Planet Fitness Full time
Planet Fitness Customer Engagement Specialist

Position Overview
The Customer Engagement Specialist at Planet Fitness plays a crucial role in delivering an exceptional experience for members through outstanding service and support.

Core Responsibilities
  • Deliver exemplary service to members and visitors
  • Manage front desk operations including phone inquiries, member check-ins, and facility tours
  • Update and maintain member profiles as necessary
  • Respond to member questions and escalate concerns when needed
  • Ensure cleanliness and organization of the facility
Qualifications
  • Previous experience in customer service is advantageous
  • Basic proficiency in computer applications
  • Enthusiasm for health and fitness
  • Must possess a positive demeanor and reliability
  • High school diploma or equivalent is required
  • Applicants must be at least 16 years of age
Physical Requirements
  • Ability to stand and walk for extended periods
  • Effective communication skills, both in person and over the phone
  • Occasional lifting of items weighing up to 50 lbs
  • Potential exposure to cleaning chemicals


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