Customer Service Banking Representative

2 weeks ago


Northfield, Minnesota, United States Minnesota Bankers Association Full time

Position Overview: This role is essential in providing exceptional service to customers by addressing their personal banking requirements. Responsibilities include:

  • Transaction Management: Handling deposits, withdrawals, and loan payments efficiently.
  • Product Sales: Offering cashier's checks, money orders, and gift cards.
  • Service Promotion: Advocating for various banking products and services.
  • Account Management: Facilitating the opening and closing of accounts.
  • Customer Referrals: Directing clients to appropriate banking departments.
  • Inquiry Assistance: Addressing customer questions regarding their accounts.
  • Regulatory Compliance: Ensuring adherence to relevant laws and regulations.

Qualifications:

  • Preferred experience in cash handling.
  • Background in banking or teller roles is advantageous.
  • Basic proficiency in computer operations.
  • Skills in needs-based selling and customer referrals.
  • Attention to detail and accuracy is crucial.
  • Ability to work both independently and collaboratively.
  • Commitment to maintaining confidentiality.
  • Some physical lifting may be required.

About Us: Minnesota Bankers Association is dedicated to serving the financial needs of local communities through a range of banking, lending, and investment services. Our experienced team is committed to fostering strong relationships with families and businesses.

Application Process: This is a full-time, entry-level position with a standard workweek. A competitive compensation and benefits package is available, including health, dental, life, and disability insurance, as well as a 401(k) plan and paid time off.

Equal Opportunity Employment: We encourage applications from women, minorities, individuals with disabilities, and veterans.



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