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Customer Service and Automotive Technician
2 months ago
Bridgestone Retail Operations (BSRO) is seeking a dedicated Customer Service and Automotive Technician to join our team at Firestone Complete Auto Care
This unique role combines the best of both worlds: providing exceptional customer service and performing essential vehicle maintenance tasks. As a key member of our store, you'll play a vital role in ensuring customer satisfaction and contributing to the smooth operation of our business.
Responsibilities- Customer Focus: You will be the primary point of contact for our valued customers (Bosses). Your responsibilities include understanding their needs, recommending appropriate products and services, and ensuring they have a positive experience throughout their visit.
- Automotive Expertise: You'll perform entry-level vehicle services, demonstrating your knowledge and skills in basic automotive maintenance. This could include tasks such as tire rotations, fluid checks, and minor repairs.
- Teamwork and Adaptability: You will work collaboratively with other team members to maintain a well-organized and efficient store environment. You'll be flexible and willing to assist wherever needed, ensuring smooth operations and customer satisfaction.
Firestone Complete Auto Care is part of Bridgestone Americas, a leading global tire and automotive service provider. We operate over 2,200 company-owned stores across North America, offering a wide range of services to keep our customers' vehicles running smoothly.
At Firestone Complete Auto Care, we believe in investing in our team members by providing comprehensive training, performance incentives, competitive healthcare packages, and a 401k plan. We foster a diverse and inclusive work environment where everyone feels valued and supported.
