Regional Manager of NCWorks Operations
1 week ago
We are seeking a highly skilled and experienced Regional Manager to lead our NCWorks operations in Northwest North Carolina. As a key member of our team, you will be responsible for managing multiple processes within the NCWorks system, leading and coordinating operating procedures and processes at the NCWorks comprehensive centers, and determining goals and identifying areas of improvement for teams and NCWorks service delivery.
Key Responsibilities- Process Management: Manage multiple processes within the NCWorks system, ensuring seamless integration and efficient delivery of services.
- Team Leadership: Lead and coordinate operating procedures and processes at the NCWorks comprehensive centers, fostering a collaborative and productive work environment.
- Goal Setting: Determine goals and identify areas of improvement for teams and NCWorks service delivery, driving continuous improvement and excellence.
- Contract Management: Manage daily operations and outcomes for contracts and grants for NCWorks programs, ensuring compliance and effective delivery of services.
- Partner Engagement: Act as the daily point of contact for contracted partners, building strong relationships and ensuring effective communication.
- Center Operations: Lead oversight of center staffing, training, and coordination with compliance duties/reporting, ensuring smooth day-to-day operations.
- Strategic Vision: Guide strategic vision for NCWorks service delivery, working closely with the AVP of Mission Advancement, the NCWorks Director, and contracting partner to drive innovation and excellence.
- Facility Management: Coordinate facility needs, including maintenance within NCWorks centers, relocation of sites, signage, and other related tasks.
- Education: Bachelor's Degree, required.
- Experience: At least 3 years of program management, operations management, and/or grant experience required.
- Skills: Excellent customer service skills, intermediate computer skills, ability to multi-task, excellent communication skills, and ability to make decisions under pressure.
- Qualifications: Experience developing and maintaining external partner relationships, experience working in compliance (grants and scholarships), and at least 2 years of supervisory experience required.
We offer a comprehensive benefits package, including paid time off, money purchase pension plan, 403(b) retirement savings plan, employee assistance program, free telehealth, employee referral program, quarterly incentive programs, corporate discount programs, medical insurance, prescription coverage, dental and vision coverage, flex spending accounts, short and long-term disability, life insurance, and tuition reimbursement.
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Val-de-Reuil, Normandie, United States Goodwill Industries of Northwest NC Full time{"title": "Regional Manager - NCWorks", "content": "Job SummaryGoodwill Industries of Northwest North Carolina is seeking a highly skilled Regional Manager to lead our NCWorks operations. As a key member of our team, you will be responsible for managing multiple processes within the NCWorks system, leading and coordinating operating procedures and processes...
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