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Regional Manager

2 months ago

ValdeReuil, Normandie, United States Goodwill Industries of Northwest NC Full time
{"title": "Regional Manager - NCWorks", "content": "Job Summary

Goodwill Industries of Northwest North Carolina is seeking a highly skilled Regional Manager to lead our NCWorks operations. As a key member of our team, you will be responsible for managing multiple processes within the NCWorks system, leading and coordinating operating procedures and processes at the NCWorks comprehensive centers, and determining goals and identifying areas of improvement for teams and NCWorks service delivery through a partnership process.

Key Responsibilities
  • Manage multiple processes within the NCWorks system.
  • Lead and coordinate operating procedures and processes at the NCWorks comprehensive centers.
  • Determine goals and identify areas of improvement for teams and NCWorks service delivery through a partnership process.
  • Manage daily operations and outcomes for contracts and grants for NCWorks programs.
  • Act as daily point of contact for contracted partners.
  • Lead oversight of center staffing, training, and coordination with compliance duties/reporting.
  • Guide strategic vision for NCWorks service delivery with input from the AVP, of Mission Advancement, the NCWorks Director, and contracting partner.
  • Coordinate facility needs to include maintenance within NCWorks centers, relocation of sites, signage, etc.
Requirements
  • Bachelor's Degree, required.
  • At least 3 years of program management, operations management, and/or grant experience required.
  • Experience developing and maintaining external partner relationships.
  • Experience working in compliance (grants and scholarships).
  • At least 2 years of supervisory experience required.
  • Knowledge of NCWorks One-Stop Operations and Workforce Innovation and Opportunity Act legislation.
  • Excellent customer service skills.
  • Intermediate computer skills required.
  • Ability to multi-task.
  • Excellent communication skills-both written and verbal.
  • Excellent critical thinking and time management skills.
  • Excellent organizational skills and understanding of deadlines.
  • Understanding of Goodwill's brand and overall brand awareness.
  • Ability to make decisions under pressure.
  • Partnership and business development skills.
  • Excellent leadership skills (coaching and leading teams).
  • Ability to assist with mission strategy development.
  • Assists with manual labor tasks when needed.
  • Must be able to travel 50-75%.
Benefits
  • Paid Time Off (PTO)
  • Money Purchase Pension Plan
  • 403(b) Retirement Savings Plan
  • Employee Assistance Program
  • Free Telehealth
  • Employee Referral Program
  • Quarterly Incentive Programs (for all retail positions)
  • Corporate Discount Programs
  • Medical Insurance
  • Prescription Coverage
  • Dental and Vision Coverage
  • Flex Spending Accounts (Medical and Dependent Care)
  • Short & Long-Term Disability
  • Life Insurance
  • Tuition Reimbursement
", "lang_code": "en-US"}