Parts Counter Associate
5 days ago
Beltway Companies is a leading heavy-duty truck dealership dedicated to providing exceptional customer service and high-quality products. We specialize in heavy-duty retail and aftermarket parts.
Key Responsibilities
- Place daily parts orders, stock incoming orders, and maintain inventory control.
- Work collaboratively across departments to manage inventory physically and electronically.
- Assist in annual parts inventory preparation and execution.
- Keep the parts area clean, organized, and uncluttered.
- Provide support to counter sales representatives and cover telephone inquiries as needed.
- Respond promptly and proactively communicate with customers regarding parts inquiries and delays.
- Record and identify needed parts efficiently, determining availability and pricing.
- Fulfill customer orders by providing parts from stock or sourcing locally, ensuring accurate sales transactions.
- Monitor order statuses, address issues promptly, and notify customers upon parts arrival.
Requirements
- Prior experience in transportation, warehouse, parts, or service environments required.
- Qualifications include technical school degree in automotive or diesel repair, parts counter experience, or vehicle/heavy duty equipment repairs.
- Experience with various vehicles preferred.
- Knowledge of wholesale distribution beneficial.
- High School Diploma or GED required.
- Basic PC skills and understanding of PC systems necessary.
- Strong verbal and written communication skills essential.
- Must be a team player committed to customer satisfaction.
- Problem-solving skills and basic algebra/geometry familiarity advantageous.
- Ability to frequently lift up to 50 pounds.
- High energy level required for constant movement throughout the shift.
Benefits
- Paid OEM Training
- Boot Reimbursement
- 401(k) matching
- Dental Insurance
- Health insurance
- Paid time off
- Vision insurance
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