Healthcare Operations Manager

3 days ago


Skokie, Illinois, United States TAPESTRY 360 HEALTH Full time
Job Title: Community Health Center Manager

At Tapestry 360 Health, we are seeking a highly skilled and experienced Community Health Center Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of one or more of our Integrated Health Centers.

Key Responsibilities:
  • Lead and manage a team of healthcare professionals, including Patient Support Specialists, Clinical Support Assistants, Medical Assistants, IHC Supervisors, and IHC Assistant Managers.
  • Develop and implement policies and procedures related to business operational support functions, including scheduling, registration, and eligibility screening.
  • Ensure that our Patient Support Team provides exceptional customer service and adheres to established customer service goals and AIDET.
Requirements:
  • Active Illinois Registered Nurse license
  • Current Basic Life Support/CPR certification
  • Excellent customer service and nonverbal active listening skills
Preferred Qualifications:
  • Associates Degree and six (6) years of experience working in a community health center or medical practice or equivalent and at least two (2) years of supervisory experience.
  • Certificate in Medical Practice Management, Associate Degree in Medical Practice Management or Bachelor's Degree in Business or Health Administration preferred.

We offer a comprehensive benefits package, including choice of medical plans, dental plans, vision plan, life insurance, AD&D, short- and long-term disability insurance, 401K, 11 paid holidays, and generous PTO including sick leave, vacation, and flexible days.



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