Restaurant Operations Manager
1 week ago
Restaurant Operations Manager
You will be supporting the Restaurant General Manager in managing work shifts and handling administrative tasks. In the absence of the RGM, you will provide leadership to ensure the restaurant operates according to company standards. Key responsibilities include overseeing Team Members, Team Member Trainers, and Shift Leads to ensure all duties are completed and food is served in a safe and friendly manner. You will also assist in facility maintenance, hiring and developing Team Members and Shift Leads, and ensuring health and safety standards are met.
Key Responsibilities:
- Solving customer complaints promptly and with a positive attitude.
- Providing feedback to restaurant team members in a constructive way.
- Adhering to cash, security, inventory, and labor protocols.
- Reviewing and interpreting reports to address issues effectively.
Company Overview:
Delight Restaurant Group is a leading restaurant management company that operates multiple locations across the country. We are committed to providing our customers with a safe and friendly dining experience.
Job Category:
Restaurant Management
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