Sales Floor Specialist

1 week ago


Pooler, Georgia, United States Kontoor Brands, Inc. Full time
About Us:

Kontoor Brands, Inc. (KTB) is the parent organization of renowned labels such as Wrangler, Lee, and Rock & Republic, with manufacturing facilities located in Mexico and Nicaragua. We operate over 140 retail outlets worldwide, employing more than 15,000 individuals across 65 countries, with our global headquarters situated in Greensboro, North Carolina, and regional offices in Geneva and Hong Kong.

Position Overview:

The Sales Associate is integral to the daily operations of the store, emphasizing customer interaction, operational efficiency, and upholding merchandising standards. This role is perfect for confident individuals who find fulfillment in genuine, engaging, and motivating exchanges with customers. Sales Associates are empowered to prioritize customer needs and are dedicated to promoting brand loyalty and enhancing the store's reputation.

Core Responsibilities:

Customer Engagement:
  • Exemplifies brand loyalty by wearing the products and demonstrating a passion for Lee and Wrangler.
  • Welcomes every customer warmly.
  • Actively interacts with customers on the sales floor through open-ended inquiries.
  • Provides assistance in the fitting room.
  • Recommends products tailored to customers' preferences.
Operational Excellence:
  • Adheres to all company policies and procedures.
  • Responds promptly to any customer or associate injuries, reporting them to the manager immediately.
Visual Presentation:
  • Complies with visual merchandising guidelines for the store.
Store Environment:
  • Values the diverse backgrounds and experiences of others, maintaining the integrity and principles of Kontoor Brands.
  • Encourages a culture of participation, creativity, and learning by sharing best practices.
  • Continuously seeks sustainable practices and acknowledges the store's environmental impact.
  • Embraces the store culture and is open to changes as directed by management.
Qualifications:
  • Maintains a positive demeanor with a focus on customer satisfaction.
  • Previous experience in retail or service roles is preferred but not mandatory.
  • Ability to collaborate with a team to achieve sales targets.
  • Comfortable initiating conversations with customers.
  • Flexible availability to meet business needs, including weekends, evenings, and holidays.
Physical Requirements:
  • Proficient in operating office equipment and technology (e.g., cash registers, computers, phones, scanners).
  • Capable of standing for up to 8 hours during scheduled shifts.
  • Active movement to assist customers, retrieve merchandise, and maintain store organization.
  • Ability to lift and carry items, regularly up to 25 lbs. and occasionally up to 50 lbs.
  • Skilled in pushing/pulling merchandise racks for restocking.
  • Ability to reach, stretch, bend, stoop, and crouch to organize and maintain store cleanliness.
  • Occasional manual labor required for display assembly and store layout adjustments.
  • Vision to accurately read labels and assist customers with attention to detail.
  • Ability to use fine motor skills for sorting and organizing clothing.
Compensation and Benefits:
  • Compensation Range: $11.00 (or minimum wage) - $15.00 per hour, with a rate of $15.50/hour in specific states.
  • 401(k) plan with company matching.
  • Employee assistance programs.
  • Employee discounts available.
  • Flexible scheduling options.
Equal Opportunity Employer:

Kontoor Brands is committed to fostering a diverse and inclusive workplace. We believe that diversity and inclusion are essential to our culture and success.

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