Spanish-English Customer Support Specialist
2 weeks ago
Position Overview: Are you experienced in customer support? Staffmark Group is seeking a Bilingual Customer Service Representative to join our team. This role is essential in assisting our partner organization focused on health and wellness initiatives.
Work Schedule:
- Compensation: $15 per hour
- Hours: Monday 8 AM - 5 PM | Tuesday 8 AM - 7 PM | Wednesday - Thursday 8 AM - 5 PM | Friday 8 AM - 12 PM
Qualifications: Candidates must possess a minimum of 6 months of customer service experience and demonstrate fluency in both English and Spanish, both orally and in writing.
Key Responsibilities: As a Bilingual Customer Service Representative, your duties will include:
- Engaging with the public and internal/external customers
- Providing tailored information and services to meet customer needs
- Researching relevant policies to resolve customer inquiries
- Scheduling appointments and managing WIC voucher printing
- Maintaining accurate reports and managing caseloads
- Overseeing office supply inventory
Employee Benefits:
- Comprehensive medical, dental, vision, and life insurance
- Short-term disability coverage
- 401k retirement plans
- Weekly pay available every Friday
- Employee discount programs
- Potential for referral bonuses
About Staffmark Group: We are dedicated to ensuring equal employment opportunities for all individuals, regardless of various personal attributes. We are committed to providing reasonable accommodations throughout the employment process. Staffmark Group is an E-Verify employer, and we uphold policies that promote fair treatment in all employment-related matters.
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